Privacy Policy

Interpretation and Definitions

Interpretation

Words with capitalized first letters have meanings defined under the following conditions. These definitions apply whether used in singular or plural.

Definitions

This Privacy Policy describes how Joey and Clo (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://joeyandclo.com (the “Site”), or otherwise interact with us (collectively, the “Services”).

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated “Last updated” date.

2. Information We Collect

A. Information You Provide Directly

We collect information you provide when you:

• Make a purchase

• Create an account

• Contact us for support

• Subscribe to our communications

• Participate in promotions or reviews

This may include:

• Name, address, phone number, and email

• Billing and shipping details

• Payment confirmation information (payment is processed securely via our payment providers)

• Account credentials (username, password)

• Order and shopping information (items viewed, carted, purchased, loyalty points, referrals, reviews)

B. Information We Collect Automatically

When you use our Site, we automatically collect certain data through Cookies and similar technologies. This includes:

• IP address

• Browser and device information

• Pages viewed and actions taken

• Interaction with emails and ads

• Location data inferred from IP

See our Cookie Policy for more details.

C. Information from Third Parties

We may receive information from:

• Service providers (e.g., Shopify)

• Payment processors

• Marketing and advertising partners

• Social media or login integrations

All such data will be handled according to this Privacy Policy.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Create and manage your account

• Communicate with you about orders, returns, or promotions

• Provide customer support

• Improve and personalize our Services

• Send marketing communications (you can opt out anytime)

• Detect and prevent fraud or misuse

• Comply with legal obligations

4. Cookies

We use Cookies to operate and improve our Site, remember preferences, run analytics, and tailor advertising. Most browsers allow you to block or remove Cookies, but doing so may affect site functionality.

5. How We Share Your Information

We may share your information with:

• Vendors & Service Providers: For payment processing, IT support, shipping, and marketing.

• Business Partners: To offer promotions or advertising.

• Legal Requirements: To comply with applicable laws, enforce our Terms, or protect rights.

• Business Transfers: In case of a merger, acquisition, or asset sale.

We do not sell or share sensitive personal data for profiling without consent.

6. User-Generated Content

Any reviews or content you post publicly may be seen by others. Please avoid sharing personal or sensitive data in public areas.

7. Third-Party Links

Our Site may contain links to third-party websites. We do not control their privacy practices and recommend reviewing their policies separately.

8. Children’s Privacy

Our Services are not directed to children under 16, and we do not knowingly collect their data. If you believe we have received such information, please contact us to remove it.

9. Data Security & Retention

We take reasonable steps to secure your data, but no system is fully secure. We retain your information only as long as needed for the purposes stated, or as required by law.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your data

• Withdraw consent (where applicable)

• Object to or restrict certain uses

• Lodge a complaint with your local authority

To exercise these rights, email us at [abc@gmail.com]. We may need to verify your identity before processing your request.

11. International Transfers

Your information may be transferred outside your country (for example, to our partners and providers abroad). When we do so, we ensure appropriate safeguards are in place as required by applicable laws.

12. Contact Us

If you have any questions or wish to exercise your rights, please reach out to us at:

Email: abc@gmail.com

Phone: +91 1234567890

Address: Joey and Clo, [Full Address with Pincode]